Ombudsperson

Have you been treated unfairly by a provincial or local government body? The Office of the Ombudsperson can help. Seniors’ complaints to the Ombudsperson have led to investigations into Pharmacare, the Medical Services Plan, the Ministry of Health, health authorities (including hospitals and the enforcement of care standards in residential care facilities), ICBC, and the Public Guardian and Trustee – among others. Ombudsperson services are free and confidential.